Who are our Customers?
Over the Christmas weeks the Vibra-Train studio where I work remained open each day with short hours in the morning and afternoon so customers were able to continue their training sessions. Many took advantage of this and have continued through into the New Year. Others went on holiday or had time off their training to be with family. This group included many mothers as Christmas/New Year coincides with 5-6 weeks of junior school holidays in New Zealand. Some of these moms have returned to the studio now; some bringing their children along and I’ve found them all to be very well behaved; the children that is, the moms don’t always do as they are told!
Most of our customers who work in local businesses and come to train in their lunchhour have returned along with those who train before or after work and students who come on their way to university. I’ve heard many grumbles that “it’s hard” but the grumbles are usually accompanied with laughter as customers know the first few sessions back show some de-training after only two or three weeks off.
New customers this year already include just about every age group and sector of society. I’ve noticed an increase in athletes and sports people who have chosen Vibration Training as one of their training methods. Some new customers are not new to Vibration Training but have moved house and now live in our area. Most are familiar with our safety program as they’ve been regular at other Vibra-Train studios or studios that follow the Vibra-Train program.
Just a few customers from other vibration studios have needed extra instruction to learn the Vibra-Train Safety Program. These customers find their body and minds at first rejecting the new ways but they always have opportunity to ask questions, to learn why we do the positions as we do and it takes only two visits before they start seeing the benefits. One older couple who are very fit and were experienced with vibration training are now so happy, almost ecstatic with the benefits they’re getting from a slight change to the program they’d beeen using.
All customers are being thoroughly watched over this month. Even though training is always supervised long-term, regular customers can get slightly out of position as they strive to workout harder while their body responds by trying to cheat and make it easier to hold the positions. Little tweaks to get back into perfect position mean better results.
It’s been a fun start to what’s going to be an amazing year.
